AI Intent Classification
Automatically understands customer intent — refill, cancel, speed-up, or general inquiry. Works in 50+ languages with no configuration needed.
Native PerfectPanel Integration
AI-Powered Support
Automation for
SMM Panels
Automatically handle refill, cancel, and speed-up requests. Classify tickets with AI, dispatch to providers via Telegram, and keep customers informed — 24/7, in any language.
No credit card required. Setup in under 5 minutes.
panelsupportai.com/dashboard
Customer: "Order #28491 please refill, count dropped"
Telegram · 2 seconds ago
AI classified as Refill · Order validated · Drop confirmed: 4,891 → 4,210
Intent Classification · 0.3s
Forwarded to provider: "Refill needed for order #28491 (681 units)"
Telegram Dispatch · FastSMM Provider Group
Count restored to 4,891 · Customer notified automatically
Follow-up Monitoring · Resolved in 47 min
90%
Support Time Saved
24/7
Automated Operation
<1s
AI Classification Speed
50+
Languages Supported
Everything Your SMM Panel Support Needs
Built specifically for SMM panel owners who use PerfectPanel. Every feature is designed to eliminate manual support work.
Smart Refill Automation
Detects actual count drops via live APIs. If a drop exists, refill is requested from the provider. If not, the customer is informed automatically — no false refills.
Cancel Request Logic
Handles cancel requests based on order status. Completed orders can't be canceled. Partial deliveries are communicated clearly. Pending orders are forwarded to providers.
Telegram Provider Dispatch
Forwards requests to your providers via Telegram Bot or Userbot. Supports multiple provider groups with automatic routing based on the order's provider.
Follow-up Monitoring
Tracks every dispatched request. If the provider doesn't resolve it within the expected time, the system automatically follows up — no request gets forgotten.
Telegram Customer Bot
Customers can submit requests via Telegram groups — just like panel tickets. The AI processes them identically with full validation and automated responses.
How PanelSupportAI Works
From customer message to resolution — fully automated in four steps.
1
Request Received
Customer submits a ticket on your PerfectPanel or sends a message to your Telegram support bot.
2
AI Classification
The AI engine analyzes the message, detects intent, extracts order IDs, and validates ownership — in any language.
3
Provider Dispatch
The request is forwarded to the correct provider via Telegram. The system monitors for a response and follows up if needed.
4
Auto Resolution
Once resolved, the customer is notified automatically with a confirmation. The entire process takes minutes, not hours.
Built for the SMM Panel Ecosystem
Deep integration with the tools and platforms SMM panel owners already use.
P
PerfectPanel
Native Admin API v2 integration. Reads tickets, orders, services, and can update order statuses directly on your panel.
Telegram
Customer support bot, provider dispatch bot, userbot integration, and admin notifications — all via Telegram.
Live Count APIs
Verifies current follower/like counts via live social media APIs (Instagram, YouTube, TikTok, Twitter, Facebook) before processing refills.
AI Engine
Advanced language model for intent classification, message analysis, and provider response understanding. Language-agnostic.
Secure & Isolated
Each panel gets its own isolated workspace with separate data, API keys, and configurations. Your data never mixes with anyone else's.
Pay-as-You-Grow
Monthly subscription for support requests + prepaid tracking credits. Scale from 50 to 1,000+ requests/month as your panel grows.
Live Count Verification for All Major Platforms
Instagram
YouTube
TikTok
Twitter/X
Facebook
Spotify
Simple, Transparent Pricing
Start with Starter at $29/mo for 50 requests. Scale to Enterprise at $299/mo for 1,000+ requests. No hidden fees.
Starter
$29/mo
50 requests · 500 credits
Growth
$69/mo
200 requests · 2K credits
Popular
Scale
$149/mo
500 requests · 6K credits
Enterprise
$299/mo
1,000 requests · 20K credits
Frequently Asked Questions
Everything you need to know about SMM panel support automation.
What is PanelSupportAI?
PanelSupportAI is an AI-powered support automation platform built specifically for SMM panel owners. It connects to your PerfectPanel admin API and Telegram to automatically classify, process, and resolve customer support requests — including refill, cancel, and speed-up orders.
Does it work with PerfectPanel?
Yes. PanelSupportAI has native, deep integration with PerfectPanel Admin API v2. It reads your tickets, orders, services, and customer data directly from your panel. It can also update order statuses when needed (e.g., marking partial cancellations).
How does the AI understand customer messages?
The AI engine uses advanced language models to analyze customer messages in any language. It detects the customer's intent (refill, cancel, speed-up, or general inquiry), extracts order IDs, validates them against your panel, and determines the appropriate action — all in under a second.
Can customers contact support via Telegram?
Yes. PanelSupportAI includes a Telegram customer listener bot. Customers can submit support requests in Telegram groups, and the system processes them identically to panel tickets — with full AI classification, order validation, and automated handling.
How does provider dispatch work?
When a request requires provider action (e.g., refill or cancel), PanelSupportAI automatically forwards it to the correct provider's Telegram group using your dispatch bot or userbot. It then monitors the request and follows up with the provider if no resolution is detected within the configured timeframe.
What does "tracking credits" mean?
Tracking credits are used for follow-up monitoring. Every 6 hours, the system checks each active order for status changes — each check costs 1 credit. Base credits are included with your plan and reset monthly. You can purchase additional prepaid credit packs that never expire.
How long does setup take?
Most panels are fully connected in under 5 minutes. You'll need your PerfectPanel Admin API key and a Telegram bot token. The guided setup wizard walks you through each step with clear instructions.
Stop Handling Support Tickets Manually
Join SMM panel owners who automated their support with PanelSupportAI. Save hours every day and keep your customers happy — automatically.